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A Baggage Handler Tells All

Filed in archive Aviation Travel by Terah Shelton on December 04, 2007

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If you have plans to ever fly again. Read this article. If you ever plan to check your baggage. Read this article. It will help explain why your baggage may or may not arrive at your destination when you do. Written by a former baggage handler, this article provides valuable information about why bags are delayed and why you should not spend a fortune on expensive luggage.

A baggage handler can tell when it's spring break or a holiday without looking at a calendar. That's when the bags bulk up because inexperienced travelers overpack (and get slapped with fees for bags over 50 pounds). I'd rather work a flight filled with hard-core bowlers checking their balls en route to Reno than a trip headed to the Caribbean. How much stuff do you need for the beach?

Check in at least 30 minutes before the flight. Any later than that and your bag will probably miss the plane. Sympathetic ticket agents sometimes call and ask us to swing back and pick up late bags, so you might want to beg them for help.

Most times, bags are delayed or lost for other reasons. Depending on the airport, luggage is sorted by the three-letter destination code, flight number, or both. (The ticket agent usually tears off bag tags from old trips, but it can't hurt to rip them off yourself to avoid confusion.) There was one day when a delayed flight meant that we had two departures at the same time to the same city, and I loaded an entire cart of bags onto the wrong plane. Another day, we loaded so many bags of golf clubs bound for myrtle beachlinks that the plane ran out of storage and we had to hold 10 bags. And sometimes there's no explanation: Miscommunication is easy when everyone's wearing hearing protection and shouting over jet engines.

Pristine new bags don't stay that way for long inside a cargo bin, so buy luggage that's durable, not fancy. But don't go the cheapskate route: An overstuffed duffel bag held together with duct tape is a mess waiting to happen. Baggage handlers can cram a Boeing 737 with 150 bags in under 30 minutes. Factor in even higher loads for bigger planes, and multiply that by several incoming and outgoing flights a day. Do you really think anyone's bag is going to receive special treatment?


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Tags: Budget  Travel  Baggage  Handler  Luggage  Aviation  Travel  Aviation  Weblog  aviation  baggage+handler 

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